DEI LEADERS – DIVERSITY, EQUITY & INCLUSION TRAINING
KnowledgeStart Joins Syntrio, the Expert in DEI eLearning & Training Solutions
Our comprehensive solution promotes and strengthens a diverse and inclusive workplace. We can help you along your journey, whether the focus is first to enlist leadership in the launch, the relaunch of a DEI initiative, or to engage your workforce through a broad-based training and communications program.
6,500+ Organizations Trust Syntrio – You Can Too!
Syntrio’s Seven Exclusive Compliance Training
and Learning Development Libraries
EMPLOYMENT LAW:
WORKPLACE AND SEXUAL HARASSMENT TRAINING
Syntrio has been a leader in employment law for two decades, helping companies to prevent workplace and sexual harassment and foster a professional environment. Our unique compliance training and unconscious bias awareness offerings allow you to develop state-specific and global offerings that set your organization’s proper tone and culture.
COMPENSATION AND BENEFITS
Meal & Rest Break Training
Understanding the Family Medical Leave Act (FMLA)
Wage & Hour Basics
CORRECTIVE ACTION
Avoiding Wrongful Termination
Employee Discipline
DISCRIMINATION
Employment Discrimination: Maintaining a Fair Workplace
Employment Discrimination: Sex
Employment Discrimination: Race, Color, and National Origin
Employment Discrimination: Religion
Employment Discrimination: Age
Employment Discrimination: Disability
Employment Discrimination: Sexual Orientation and Gender Identity
Creating a Bully-Free Workplace
DISCRIMINATION ETHICAL SNAPSHOTS
Festival Time
The Job Interview
Up or Out
Unpleasant News
An Open Position
HARASSMENT
U.S. Workplace Harassment and Discrimination
Bystander Intervention and Awareness and Sexual Harassment
Bystander Awareness and Intervention for Chicago
Preventing and Addressing Sexual Harassment
Preventing Sexual Harassment
Preventing Workplace Harassment
Workplace Harassment and Bullying: Managing Threats to a Respectful Work Culture
California Preventing Workplace Harassment
Connecticut Sexual Harassment Training for Employees
Delaware Preventing Sexual Harassment
Illinois Preventing Sexual Workplace Harassment
Maine Preventing Sexual Harassment
New York Preventing Sexual Harassment
Campus Aware: Sexual Violence Prevention
Harassment: Ensuring a Respectful Workplace
Preventing Unlawful Harassment for Colleges and Universities
Preventing Unlawful Workplace Harassment for Federal Agencies
Multi-Jurisdiction Preventing Workplace Harassment
Canada Harassment and Violence at Work
U.S. Workplace Harassment - Chicago
SPEAK UP ETHICAL SNAP SHOTS
Speak Up - Feeling Uncomfortable A/B
Speak Up - Harassment A/B
Speak Up - Health and Safety
Speak Up - Offensive Remark A/B
Speak Up - Something Missing
HARASSMENT ETHICAL SNAPSHOTS
The Viral Email
Jack and Dani Went Up a Hill
Third-Party Harassment
Making a Complaint
Making a Complaint 2
The Panda
Talking Sports
Unexpected Consequences
An Open Position
Workplace Disrespect?
A Very Important Client
A Very Important Client (B)
A Very Important Client (C)
Social Tony
Too Close for Comfort (A)
Too Close for Comfort (B)
Bullying
Workplace Harassment
Sexual Harassment
INVESTIGATIONS
RECRUITMENT
Legal Aspects of Interviewing and Hiring
RETALIATION ETHICAL SNAPSHOTS
Retaliation
Rocking the Boat
SUBSTANCE ABUSE
Managing Substance Abuse in the Workplace
INSIDER INFORMATION AND INSIDER TRADING
Avoiding Insider Trading Risk
Inside Information and Insider Trading: Building Trust with the Marketplace
INTERNATIONAL TRADE
Properly Managing Cross-Border Business
Introduction to Export Compliance
International Trade Essentials
PRIVACY
California Consumer Privacy Act: Responsibly Managing Personal Information
Data Privacy: Managing the Security and Proper Use of Personal Information
Employee Privacy: Balancing a Manager’s Right to Know
U.S. Family Educational Rights and Privacy Act (FERPA)
THIRD PARTIES
Working with Third Parties: Partnering Responsibly for Shared Advantage
GOVERNMENT CONTRACTING
Data Privacy for Government Contractors
Affirmative Action Programs for Government Contractors
A Drug-Free Workplace for Government Contractors
GENERAL ETHICS AND COMPLIANCE
Business Resources: Responsibly Managing an Organization’s Assets
A Civil and Respectful Workplace: Building a Strong, Affirmative Culture
Business Ethics: Sustaining a Responsible Organization
Employee Core Competencies: Addressing Ethics & Compliance at Work
Manager Core Competencies: Managing Ethics & Compliance at Work
Responding to Ethics Complaints
Intellectual Property Essentials
Non-Public Information: Carefully Handling a Critical Business Resource
Resolving Ethical Issues
Social Media at Work
Speak Up! Doing Right by Raising Concerns
ETHICS AND COMPLIANCE ETHICAL SNAPSHOTS
Troublesome Tony
Gifts and Entertainment
Always Generous Anna
Fair Play
Improper Payments
Cindy’s Confidential Project
Shipping Strife
Oscar’s Busy Day
Network Down
Respect
The Transparency Test
No One Will Notice
John’s Dilemma
Tina’s Dilemma
Working for Leon
Designer Sister
Improper Payments
Leaving Early
An Invitation
A Pen in the Hand
A Thank You Gift
The Party List
Closing the Deal
Importance of Speaking Up
Reporting Concerns
How to Report Concerns
Social & Political Issues at Work
Speak Up!
ETHICS AND COMPLIANCE TRAINING
The backbone of every traditional compliance program is the code of conduct, which sets the tone and culture of the organization. In addition to this critical training, you will find many regulatory and cultural training offerings for your learning and development programs.
BRIBERY AND CORRUPTION
Bribery and Improper Incentives
Bribery: Recognizing and Avoiding Improper Business Incentives
BUSINESS COURTESIES
Gifts and Entertainment
Gifts, Hospitality, and Entertainment
CODE OF CONDUCT
Ethics and Code of Conduct 2nd Edition
Ethics and Code of Conduct
Ethics and Code of Conduct for Colleges and Universities
Government Contractor Code of Conduct
Syntrio FlexCode
CONFLICTS OF INTEREST
Avoiding Conflicts of Interest
Conflicts of Interest: Properly Managing Work and Personal Interests
FAIR DEALING
Avoiding Antitrust Violations
Business Fraud: Avoiding Deceptive Business Practices
Fair Competition: Maintaining Proper Marketplace Practices
FINANCIAL INTEGRITY
Financial Integrity: Ensuring that Numbers Tell the Truth
ANTI-MONEY LAUNDERING
Anti-Money Laundering Essentials (Global)
Anti-Money Laundering Essentials (US)
Anti-Money Laundering Basics (Global)
HUMAN RIGHTS - New!
GLOBAL SERIES
- Human Trafficking Fundamentals
- Human Trafficking: Introduction
- Human Trafficking: The Business Context
- Human Trafficking: The Supply Chain
UNITED STATES SERIES
- Human Trafficking Fundamentals
- Human Trafficking: Introduction
- Human Trafficking: The Business Context
- Human Trafficking: The Supply Chain
U.S. GOVERNMENT CONTRACTORS SERIES
- Human Trafficking Fundamentals
- Human Trafficking: Introduction
- Human Trafficking: The Business Context
- Human Trafficking: The Supply Chain
- Combating Trafficking in Persons for Government Contractors
INSIDER INFORMATION AND INSIDER TRADING
Avoiding Insider Trading Risk
Inside Information and Insider Trading: Building Trust with the Marketplace
INTERNATIONAL TRADE
Properly Managing Cross-Border Business
Introduction to Export Compliance
International Trade Essentials
PRIVACY
California Consumer Privacy Act: Responsibly Managing Personal Information
Data Privacy: Managing the Security and Proper Use of Personal Information
Employee Privacy: Balancing a Manager’s Right to Know
U.S. Family Educational Rights and Privacy Act (FERPA)
THIRD PARTIES
Working with Third Parties: Partnering Responsibly for Shared Advantage
GOVERNMENT CONTRACTING
Data Privacy for Government Contractors
Affirmative Action Programs for Government Contractors
A Drug-Free Workplace for Government Contractors
GENERAL ETHICS AND COMPLIANCE
Business Resources: Responsibly Managing an Organization’s Assets
A Civil and Respectful Workplace: Building a Strong, Affirmative Culture
Business Ethics: Sustaining a Responsible Organization
Employee Core Competencies: Addressing Ethics & Compliance at Work
Manager Core Competencies: Managing Ethics & Compliance at Work
Responding to Ethics Complaints
Intellectual Property Essentials
Non-Public Information: Carefully Handling a Critical Business Resource
Resolving Ethical Issues
Social Media at Work
Speak Up! Doing Right by Raising Concerns
ETHICS AND COMPLIANCE ETHICAL SNAPSHOTS
Troublesome Tony
Gifts and Entertainment
Always Generous Anna
Fair Play
Improper Payments
Cindy’s Confidential Project
Shipping Strife
Oscar’s Busy Day
Network Down
Respect
The Transparency Test
No One Will Notice
John’s Dilemma
Tina’s Dilemma
Working for Leon
Designer Sister
Improper Payments
Leaving Early
An Invitation
A Pen in the Hand
A Thank You Gift
The Party List
Closing the Deal
Importance of Speaking Up
Reporting Concerns
How to Report Concerns
Social & Political Issues at Work
Speak Up!
DIVERSITY, EQUITY, and INCLUSION: DEI TRAINING
We have the most robust set of DEI offerings, enabling an organization to align a curriculum driven by the most impactful issues for your organization. We can create a curriculum using over 500 training assets, so your organization can reach the right people at the right time with the right message.
THE VALUE OF DIVERSITY
Valuing Diversity
The Value of Diversity
Valuing Diversity in the Workplace
Manager Diversity and Grow
Introduction to Workplace Diversity
Introduction to Workplace Equity
Introduction to Workplace Inclusion
Introduction to Workplace Diversity, Equity, and Inclusion
Diversity, Equity, and Inclusion and Talent Management
Diversity, Equity, and Inclusion: Talent Equity
Diversity, Equity, and Inclusion: Talent Recruitment
Diversity, Equity, and Inclusion: Talent Retention
Diversity, Equity, and Inclusion and a Healthy Workplace
Diversity, Equity, Inclusion, and Psychological Safety
Diversity, Equity, Inclusion, and Cultural Competence
Diversity, Equity, Inclusion, and Well-Being
DIVERSITY ESSENTIALS
Diversity Essentials: Introduction
Diversity Essentials: Gender
Diversity Essentials: Age
Diversity Essentials: Disability
Diversity Essentials: LGBTQ+
Diversity and Inclusion: Valuing Differences for Mutual Success
Diversity Essentials: Race and Ethnicity
Diversity Essentials: Religion
IDENTITY
Sensitivity to Racial Identity
Sensitivity to Social Identity
MICROLEARNING
Supporting Racial Identity Justice and Equality in the Workplace
Supporting Social Identity Justice and Equality in the Workplace
An Introduction to Unconscious Bias
Understanding Bias and Avoiding Common Mistakes
Micro-behaviors and Other Messages
DE&I in Conversations
Empathy and Allyship
MONTH IN DIVERSITY SERIES
International Equal Pay Day
Hispanic Heritage Month (US Spanish)
Hispanic Heritage Month (US English)
National Italian American Heritage Month
World Mental Health Day
National Native American Heritage Month
Veterans Day
International Day for Tolerance
International Day of Persons with Disabilities
World Braille Day
Martin Luther King Jr. Day
Black History Month
World Day of Social Justice
National Irish American Heritage Month
International Women's Day
Arab American Heritage Month
World Autism Awareness Day
National Asian Pacific American Heritage Month
National Jewish American Heritage Month
World Day for Cultural Diversity for Dialogue and Development
Juneteenth
Pride Month
Independence Day
Canada Day
Women’s Equality Day
DEI ETHICAL SNAPSHOTS
Respect: Overview
Racial Injustice & Inequality: The Time is Now
Social and Political Issues at Work
Workplace Diversity: Beyond the Numbers
Workplace Inclusion: Two Workplaces
Racial Identity Injustice & Inequality: (A) The Challenge
Racial Identity Injustice & Inequality: (B) Pay Attention
Racial Identity Injustice & Inequality: (C) Educate Yourself
Racial Identity Injustice & Inequality: (D) Take Action
Social Identity Injustice & Inequality: (A) The Challenge
Social Identity Injustice & Inequality: (B) Pay Attention
Social Identity Injustice & Inequality: (C) Educate Yourself
Social Identity Injustice & Inequality: (D) Take Action
An affirmative and positive culture requires employees to be skilled in communication, leadership, and other critical aspects of their day-to-day jobs. Our business skills library allows you to develop employee skill sets and invest in your most important asset, your people.
LEADERSHIP SKILLS
Authentic, Influential Leadership
The Challenges of Leadership
Leadership Principles
Leadership Values In Action
An Introduction to Effective Leadership
Leaders Learning: How Not to Manage
Leaders Working with Leaders: Building Your Team
Understanding Power, Influence, and Leadership
What Every Leader Needs
What Makes a Leader?
SELF MANAGEMENT
Dealing with Anger and Emotions: Quick Tips
The Basics of Emotional Intelligence
Budgeting: How to Budget Expenses
Emotional Intelligence (EQ) Toolbox Series
- Becoming Socially Aware
- How to Be More Self-Aware
- How to Express Empathy
- Managing Your Relationships
Goal Setting in the Workplace
Critical Thinking: Asking Effective Questions
Six-Step Process to Problem-Solving
Strategic Planning: A Definition
Control Your Workday: 9 Good Time Management Tips
Handling Stress
How to Manage Your Time Effectively
It’s About Time
Managing Information Overload
The Time of Your Life
Understanding Stress
Workplace Life Jacket Series
- 7 Tips to Improve Your Work-Life Balance
- Tips to Increase Productivity
- 8 Tips to Control Your Email
- Time to Remain Sane
- Tips for an Organized Workspace
MANAGING PEOPLE
Accountability Series
- What is Accountability?
- Ask Better Questions – Get Better Answers
- 3-Step Formula to Setting Clear Expectations
- The Secret to Help Your Team Get Better- Faster
- 4 Barriers to Building a Culture of Accountability
- Turn Your Team into Problem Solvers
Effective Delegation Skills
Tips for Effective Delegation
Meeting the Delegation Challenge
Back to the Workplace Series
- Welcome Back
- A Moment of Gratitude
- Return to the Workplace
- A New Way of Working
- Keeping Our Culture Strong
Change Management Series
- An Introduction
- The Phases of Change
- Preparing for Change
- Working Through the Change
- Analysis
- Creating Employee Excitement
- Making the Announcement
- After the Announcement
Working Remotely Series
- Communications for Remote Workers
- Hiring Remote Employees
- Introduction to. Working. Remotely
- Work Habits for Remote Employees
- Supervising Remote Employees
- Connecting with Remote Employees
- Onboarding Remote Employees
- Developing Remote Employees
- Introduction to Managing Remote Employees
Leader’s Toolbox: The Change Environment
A Coach’s Guide to Embracing Leadership Styles
A Coach’s Guide to Feedback
Adapting Your Coaching Style
An Introduction to Coaching
Coaching with a Process
Leading a High-Performance Team
Managing Conflict: A Collaborative Approach
Mentoring: The What and the Why
What Every Mentor Needs
Going from Coworker to Boss
A Manager’s Core Skills
A Manager’s Many Roles
Manager’s Toolbox Series
- Employee Termination Checklist
- Battling a Toxic Environment
- Background Checks
- Building an Engaged Team
- Understanding Employee Privacy
- Time Management and Your Team
- The Power of Positive Language
- Modeling Engagement Behaviors
- Building an Engaged Organization
- Interviewing Checklist
Conducting a Performance Review with a Poor Performer
Effective Performance Reviews: Self-Assessment
Manager’s Guide to Employee Performance Improvement
Maximizing Employee Performance
Performance Gap Series
- Solve Performance Gaps: When They Won’t Do It
- A Diagram for Success: Find the Right Solution to Improve Performance
- Got Gaps? Discover the Real Reason for Performance Gaps
- Undercover What You Don’t Know About Your Team’s Performance Gaps
- Setting Clear Expectations: What You Say & What They Hear
- Solve Performance Gaps: When They Can’t Do It
- Performance Reviews: 7 Steps to Prepare
Retaining Distressed Employees
The Secret to Employee Motivation
The Why Behind Poor Performance
Workplace Series Series
- Welcome Back
- A Moment of Gratitude
- Return to the Workplace
- A New Way of Working
- Keeping Our Culture Strong
INTERPERSONAL RELATIONS
Handling Conflict: An Employees’ Guide
Introduction to Negotiation
Manage Yourself in the Midst of Conflict
Managing Conflict in Special Circumstances
Lose the Meeting Blues
Managing Conflict Step by Step
Styles of Negotiation
Negotiation: Your Road to Success
Participating in a High-Performance Team
The Truth About Conflict
COMMUNICATION
Are You Really Listening?
Create Your Own Memory Hooks
Foundations of Assertive Communication
Generational Differences
How to Be Assertive – Not Aggressive
Making Your Point
Powerful Listening Skills
Interpersonal Communication Skills
The Art of Nonverbal Communication
The Secret to Effective Communication
Vocabulary Retention Tips and Tricks
Your Body is Talking: What Is It Saying?
Grammar Guide Series
- Abbreviations
- Common Error
- Parentheses
- Adjectives
- End Punctuation
- Personal Pronouns
- Active & Passive Verbs
- Indefinite Pronouns
- Plural Nouns
- Adverbs
- Interrogative Pronouns
- Quotation Marks
- Apostrophes
- Irregular Verbs
- Regular Verbs
- Colons & Semicolons
- Misused Words
- Sentence & Paragraphs
- Commas
The Effective Business Writer
Write Effective and Appropriate Emails
Effective Use of Email in the Workplace
Persuasive Speaking
Preparing for Persuasive Speaking
Writing a Persuasive Presentation
Delivering a Persuasive Message
FUNCTIONAL
1:1 Customer Service Success
A Customer Complains: Now What?
Delivering a Powerful Customer Experience
Turning Around an Angry Customer
Effective Business Proposals
Sell for Success: What You Need to Know About Selling
Sales Series
- Attitude is Everything
- Qualifying Prospects
- Set Goals and Manage Time
- Boost Your Selling Power
- Create Sales Proposals
- Tips for Successful Sales
- Overcoming Objections
Creating a cyber-aware culture requires employees to be aware of the ever-present and evolving threats to their environment. Working with Syntrio, you can create a robust curriculum that addresses a wide range of ever-present risks. We will purpose-build a curriculum that meets your cyber security requirements and ensure the proper training is available across your organization.
GENERAL CYBERSECURITY
CyberEssentials: Principals of Cybersecurity
Avoiding Phishing Message Threats
Anti-Phishing Essentials
Cyber Security Basics
Cyber Security: Securing Technology from Cyber Risk
Cybersecurity Beyond the Workplace: Security at Home
Cybersecurity Beyond the Workplace: Security for Kids
Cybersecurity Beyond the Workplace: Security on the Go
Safeguarding Your Office Network
PCI DSS Introduction Essentials
Introduction to PCI DSS
PCI DSS Introduction (Essentials)
PCI DSS For Retail
CJIS (Criminal Justice Information Services) Fast Facts
Individual Responsibility
Leading a Secure Organization
Role-based Training for IT Administrators and Engineers
Role-based Training for Security Specialists
Role-based Training for Security Managers
Anti-Phishing Essentials
Cybersecurity Awareness Challenge
General Data Protection Regulation
InfoSec Best Practices Module: Securing Information at the Office
InfoSec Best Practices Module: Securing Your Office Network
InfoSec Best Practices Module: Setting Up Secure Passwords
InfoSec Best Practices Module: Browsing the Web Securely
InfoSec Best Practices Module: Avoiding Phishing Message Threats
InfoSec Best Practices Module: Securing Your Mobile Device
InfoSec Best Practices Module: Securing Your Work at Home
InfoSec Best Practices Module: Working Securely in Public Places
InfoSec Best Practices Module: Securing Information During Travel
InfoSec Best Practices Module: Securing Information in the Cloud
InfoSec Best Practices Module: Safe Social Networking
InfoSec Best Practices Module: Avoiding Spear Phishing Threats
Avoiding Business Email Compromise (BEC) Scams
CSI: Phishing
Data Protection Essentials
Leading a Secure Organization
Leading a Secure Organization: Your Data and Devices
Leading a Secure Organization: Organizational Cyber Risk
Leading a Secure Organization: The Human Firewall
Security Awareness Challenge: Challenge for Education
SECURITY SHORTS
Security Short: Individual Responsibility
Security Short: Insider Threat
Security Short: Phishing Emails
Security Short: Ransomware
Security Short: Smishing
Security Short: Social Engineering in Social Networking
Security Short: Social Media
Security Short: The Human Firewall
Security Short: Vishing
This content selection enables your organization to incorporate one of the essential elements of its culture: its employees’ safety and well-being. Our comprehensive library allows you to build a curriculum that matches your overall culture and compliance program.
CHEMICAL HAZARD COMMUNICATION
Chemical Hazard Communication
DEPARTMENT OF TRANSPORTATION (DOT)
Defensive Driving
Hazardous Materials Transportation: Classification
Hazardous Materials Transportation: General Awareness
Hazardous Materials Transportation: Loading and Unloading
Hazardous Materials Transportation: Marking, Labeling, and Placarding
Hazardous Materials Transportation: Packaging
Hazardous Materials Transportation: Shipping Papers
DOT: Marking, Labeling, and Placarding Conduct
DOT: Loading and Unloading
HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY (HIPAA)
HIPAA and Patient Care: Foundation
HIPAA and Patient Care: Foundation Overview
HIPAA and Patient Care: Introduction
HIPAA and Patient Care: Protected Health Information
HIPAA and Patient Care: The Privacy Rule
HIPAA and Patient Care: The Security Rule
HIPAA and Patient Care: The Breach Notification Rule
HIPAA Essentials: Foundation
HIPAA Essentials: Foundation Overview
HIPAA Essentials: Protected Health Information
HIPAA Essentials: The Privacy Rule
HIPAA Essentials: The Breach Notification Rule
OCCUPATIONAL SAFETY AND HEALTH ACT (OSHA)
Confined Spaces
Hazardous Energy Control
Powered Industrial Truck Safety (Forklift Safety)
(PPE Training) Personal Protective Equipment: Foot
(PPE Training) Personal Protective Equipment: General Awareness
(PPE Training) Personal Protective Equipment: Hand & Arm Protection
(PPE Training) Personal Protective Equipment: Head Protection
(PPE Training) Personal Protective Equipment: Eye & Face
Back Injury Prevention
HAZCOM: What’s New with OSHA?
OSHA TOOLBOX: HAZCOM – Labeling Protocol
OSHA TOOLBOX: HAZCOM – Material Safety Data Sheet
OSHA TOOLBOX: HAZCOM – What You Need to Know
GENERAL HEALTH AND SAFETY
Health and Safety at Work: General
Health and Safety at Work: General and Industrial WorkplaceManaging Workplace Health & Safety
Hazardous Energy Control
COVID-19 and Return to Work
Electrical Safety Awareness
Ergonet: A Training Guide for Healthy Office Work
Fall Protection
Fire Extinguisher Safety
Hearing Conversation: Protecting Yourself from Hearing Loss
Introduction to Accident Investigation
Ladder Safety
Managing Workplace Safety and Health
Preventing Workplace Violence
Slip, Trip, and Fall Prevention
Respiratory Protection
Workplace Intruder: Smart Preparation for Personal Safety
A Manager’s Guide to Safety in the Workplace
Create an Ergonomic Workstation
Ergonomic Risk Factors
Ergonomics for Managers
Stretching in the Workplace
Understanding Ergonomic Design
Warehouse Ergonomics
Recognize Eye. Strain
Reduce Eye Strain
Safety Toolbox: What You Need to Know About Emergency Exits
Safety Toolbox: Driving in Poor Conditions
Safety Toolbox: Driving Defensively
Safety Toolbox: The Safe Use of Aerial Lifts
Workplace Violence Prevention in California
NEW!
HOTLINE LEARNING – SPEAK UP!
Enable Managers and Investigators with Best Practices for Conducting Hotline Report Investigations
Syntrio’s Hotline Learning Program complements your hotline service with a modern suite of learning and communication tools.
Popular Curated Courses from Our eLearning Libraries
The Syntrio Collections are specially curated from our experience across many industries for the past twenty years. They are intelligent foundational and microlearning options to address your everyday needs.
Featured Courses
Leading a High-Performance Team
Most teams meet expectations, some don’t, and some exceed expectations. The ones that exceed management and customer expectations are high-performing teams. To lead a high-performing team, one needs to have an acute understanding of how meetings should be conducted, how to deal with team conflicts, hire and orient new team members, and remove members if required. As a team leader, you should also be equipped to handle common team problems. This course will gear you up to take high-performing teams.
Ethics and Code of Conduct
Ethics is about doing the “right” thing. In a business setting, ethics also ensures that all members of the organization share and uphold company values. This course introduces the concept of business ethics and highlights the company code of ethics and business conduct. Learners apply “the code” to a series of ethical issues common in the workplace. This course also discusses responsibilities, procedures, and “whistleblower” protections associated with reporting ethics and legal violations.
Participating in a High-Performance Team
Effective teamwork is a source of higher productivity, a positive working atmosphere, and job satisfaction. It benefits both employees and organizations. In this course, you will learn about the characteristics of a real team, understand its benefits, know your responsibilities as a team member, and be able to participate fully in a team meeting. You will also learn how to communicate effectively with the team, make sound decisions, solve problems creatively, and, most importantly, learn to deal with team conflicts.~~~~If you practice what you know, you will gain the competence to participate and work in a high-performance team.
